Terms and Conditions of GOMO by AIS Service
1. GOMO by AIS Service means Mobile Phone Service which any fees and service charge shall be lump
sum collected before Subscriber has used the Service under the promotional campaign chosen by
Subscriber.Subscriber can choose to make the transactions for Service by itself via https://gomo.th
and/or GOMO Thailand Application.
2. Subscriber of GOMO by AIS Service shall be an individual and has an ability and a legal power to
subscribe the use of Service and register for the use of GOMO by AIS Service and payment of
goods/service charge to Service Provider, in addition the individual who desires to use GOMO by AIS
Service shall comply with the order of SIM card procedures as follows:
2.1 Order a SIM card of GOMO by AIS only through online channel through https://gomo.th;
2.2 Paid a SIM card fee by credit card or debit card or Rabbit LINE Pay or other services prescribed by
Service Provider in the future;
2.3 Specify name, last name, identification card no., contact address and address for SIM card delivery
to verify an identity for order of SIM card and register for SIM card activation;
2.4 Subscriber acknowledges the information via E-mail or other contact channels which informed by
Subscriber to recognize the delivery period of SIM card, however Service Provider has the right to
reject the order if the said order is incomplete.
3. Service Provider reserves the right to reject in the event of the cancellation of SIM card order or the
subscription of the promotional campaign or the order of any goods/services due to the use of GOMO
by AIS Service in every case.
4. In order to activate of SIM Card and register for the use of Service, Subscriber shall comply with the
procedure and method prescribed and announced by the National Broadcasting and Telecommunications
Commission (“NBTC”) as follows:
4.1 Service Provider shall keep the data regarding identification card no., name, last name, address,
photo of Subscriber. Subscriber shall show an identification card or other card as Subscriber
specified by NBTC.
4.2 After receiving of SIM card of GOMO by AIS from Service Provider, Subscriber can activate SIM card
by scanning QR code in order to connect with registration channel and Subscriber shall specify
identification card no., name, last name, address, date of birth to identify itself with the employee of
Service Provider through VDO Call. In the event that Subscriber has absolutely registered, Subscriber
will receive the SMS confirmation and can use the Service.
4.3 Service Provider has the right to reject to provide the Service if the registration data of Subscriber is
incomplete, the registration data is incompatible with SIM card order data or in the event that
Subscriber rejects to register for the Service.
5. In the event that Subscriber does not activate SIM card in accordance with the methods in Clause 4 within
60 days from the delivery period of SIM card, Service Provider reserves the right to suspend the
activation of SIM card in order to protect the safety of Subscriber.
6. The payment of any goods/ service charges due to the use of GOMO by AIS Service, Subscriber allows
Service Provider to continuously and/or periodically deduct the payment in advance by credit card or debit
card or Rabbit LINE Pay account or mPAY service or other service prescribed by Service Provider in the
future in accordance with the details which Subscriber informs Service Provider in Clause 2.
7. In the event that Service Provider cannot collect any service/ goods charges from Subscriber by credit card
or debit card or Rabbit LINE Pay account or mPAY service or other service prescribed by Service Provider in
